Error Message on a Blue Screen When Printing to Lexmark Optra with Far East Versions of Windows NT 4.0 Service Pack 5
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NOTE: The information in this article applies to the Far East version%3 of Windows NT 4.0 Service Pack 5.
When you print a test page on a Lexmark Optra S 2450 with Far East versions of Windows NT 4.0 Service Pack 5 (SP5), you may receive a "PAGE_FAULT_IN_NONPAGED_AREA" error message on a blue screen.
This behavior occurs when text is formatted. Unidrv calls a function that does not adjust to the current code page. This creates unpredictable results on computers running Far East versions of Windows NT 4.0 SP5.
Windows NT Server or Workstation 4.0To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
Windows NT Server 4.0, Terminal Server EditionTo resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6.
Article ID: 242034 - Last Review: 01/10/2015 00:03:20 - Revision: 4.0
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