How to remove corrupted names in nickname list in Outlook

This article was previously published under Q242074
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Summary
Microsoft Outlook keeps a nickname list that is used by the automatic name checking feature. The nickname list is automatically generated as you use Outlook. If the nickname list is corrupted, Outlook may not be able to identify recipients, or may send the message to the wrong person. If this happens, you can use this utility to remove the corrupted entries in the nickname list.

For Outlook 2000

The following file is available for download from the Microsoft Download Center:
Release Date: Jan-31-2000

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on secure servers that prevent any unauthorized changes to the file.

For Outlook 97 and Outlook 98

The following file is available for download from the Microsoft Download Center:
Release Date: September 23, 1999

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
More information

To Install And Run the Utility

  1. Click the file name in the "Summary" section to download the utility.
  2. Save the file to your hard disk drive.
  3. Quit Outlook and any other MAPI-aware programs, such as Microsoft Office programs.
  4. Using Windows Explorer, navigate to the folder you downloaded the file to, and double-click Nickname.exe or Ol2knick.exe.
  5. If prompted with a profile choice, click to choose the profile you want to clear the cache for.
  6. To remove a nickname, click to select the nickname and then click Remove.

    To change the number of allowable nicknames in the list, type the number in the Max # of nicknames box, and then click OK.

    To turn off using nicknames, click to clear the Use Nicknames check box, and then click OK.
The nickname list is unique to each profile and is usually located in:
Drive:\Windows\Application Data\Microsoft\Outlook\Profile name.nick
If you have installed Microsoft Windows to another location, use the path to that location.

The Nickname utility is an update to the previous Wipename utility provided with the Microsoft Office 97 Resource Kit.
OL2K
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Article ID: 242074 - Last Review: 11/02/2013 23:58:00 - Revision: 2.0

  • Microsoft Outlook 2000 Standard Edition
  • Microsoft Outlook 98 Standard Edition
  • Microsoft Outlook 97 Standard Edition
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