This article was previously published under Q242948
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When you try to gain access to Hypertext Markup Language (HTML) files that have been placed in a Microsoft Exchange public folder by using Microsoft Outlook Web Access 5.5, Internet Explorer 5 may stop responding (hang). This problem is specific to Internet Explorer 5.
To resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
267954 How to Obtain the Latest Internet Explorer 5.01 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.01 Service Pack 1.