Article ID: 243431 - View products that this article applies to.
When you start Windows, you may receive the following error message:
If you click OK to load Windows, the Network Neighborhood icon may be missing from the desktop and you may not be able to gain access to the network or any network resources.
Unable to load the dynamic link library:
The system cannot find the file specified.
Some or all of the following feature is not available:
This behavior can occur if the Msnp32.dll file is missing, corrupted, or not registered.
To resolve this behavior, extract a new copy of the Msnp32.dll file from the Windows installation media. For additional information about how to extract a file, click the article number below to view the article in the Microsoft Knowledge Base:
129605If the behavior continues after extracting the file, remove and reinstall the Client for Microsoft Networks using the Network tool in Control Panel.
(https://support.microsoft.com/kb/129605/EN-US/ )How to Extract Original Compressed Windows Files
Article ID: 243431 - Last Review: June 19, 2014 - Revision: 2.0