Article ID: 2434440 - View products that this article applies to.
When you try to open, send, or forward an email message, you receive the following error message:
There is a problem with the Office database. To use the database you must rebuild it using Database Utility.
To determine whether your database is corrupted, move the Microsoft User Data folder to the Desktop and then start and use Outlook. To do this:
For help on rebuilding your database, read this Microsoft Knowledge base article:
(https://support.microsoft.com/kb/2360509/[anySimpleType]/ )How to troubleshoot Mac Outlook 2011 identity database or rebuild it
Article ID: 2434440 - Last Review: January 5, 2012 - Revision: 3.0