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File Menu and Tools Menu Missing in Internet Explorer

Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Symptoms
When you start Internet Explorer 5, the File menu and the Tools menu may be missing.
Cause
This issue can occur if you set certain system policies. If you set the policy that restricts access to the Run command on the Start menu, the Tools option may disappear in Internet Explorer. If you set the policy that disable the File menu in Windows Explorer, the File menu in Internet Explorer also disappears.
Resolution
If these options are missing in Internet Explorer, request that the appropriate policy be removed.
Properties

Article ID: 244158 - Last Review: 06/19/2014 06:24:00 - Revision: 2.0

  • kbprb kbui KB244158
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