PPT: Unable to Save Presentation After a Second User Opens Same Presentation

This article was previously published under Q244609
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you try to save a PowerPoint presentation that you have opened and changed, you may receive the following message:
presentation name.ppt is currently in use. PowerPoint can't modify it at this time.
CAUSE
This problem occurs when the following conditions are true:
  1. The PowerPoint presentation is located on a file server where one user has read-only file permissions to the presentation, but another user has full permissions.
  2. The user with full permissions (User A) opens the file.
  3. The user with read-only permissions (User B) opens the file.

    PowerPoint does not detect that User B is restricted to read-only permissions, but because PowerPoint cannot open the file as read/write, it opens the file as read-only.
  4. User A tries to save the file.

    Because PowerPoint cannot obtain the read/write permission that it needs to save the file, User A receives the error message described in the "Symptoms" section of this article.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
If you are running Microsoft PowerPoint 97, upgrade to the latest version of Microsoft PowerPoint.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.
ppt97 filesave save errmsg permissions PowerPoint can t modify it at this time
Properties

Article ID: 244609 - Last Review: 10/22/2013 01:54:44 - Revision: 2.3

  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft PowerPoint 97 Standard Edition
  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kberrmsg kbfix kboffice2000presp2fix kboffice2000sp2fix kbqfe KB244609
Feedback