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The job title and the office location of a contact are not included in the compact delta file in Office Communicator 2007 R2

SYMPTOMS
The job title and the office location of a contact are not included in the compact delta file in Microsoft Office Communicator 2007 R2 by default.
RESOLUTION
To fix this problem, install the following cumulative update:
2291453 Description of the cumulative update package for Communicator 2007 R2: November 2010
After you install the update, the environment administrator must change the Abserver.exe.config address book configuration file that is located in the C:\ProgramFiles\Microsoft Communications Server 2007 R2\Server\Core folder. To do this, follow these steps:
  1. Open the Abserver.exe.config address book configuration file.
  2. Delete the following settings in the address book configuration file, or convert the settings to comments:
    <add key="CompactDelta_ExcludedIfSipURI" value="title,physicalDeliveryOfficeName"/>
  3. Save the change, and then restart the Office Communications Server 2007 R2 Front-end services.


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 2449142 - Last Review: 01/11/2012 08:58:00 - Revision: 4.0

  • Microsoft Office Communicator 2007 R2
  • kbqfe kbsurveynew kbexpertiseinter KB2449142
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