The window focus changes to the conversation window when you are a Remote Call Control enabled user and make a call by using Office Communicator 2007 R2

SYMPTOMS
You are a Remote Call Control enabled Microsoft Office Communicator 2007 R2 user. You make a call or accept a call by using Office Communicator 2007 R2. This behavior causes the window focus to switch to the conversation window. However, you may not be aware that the window focus has changed. In this situation, the following issues may occur:
  • Dual Tone Multiple Frequency (DTMF) tones may be sent through the call if you are typing.
  • The call is disconnected if you press Esc and then press Enter accidentally.

RESOLUTION
Install the following cumulative update:
2291453 Description of the cumulative update package for Communicator 2007 R2: November 2010
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 2449144 - Last Review: 12/17/2010 07:55:00 - Revision: 3.0

Microsoft Office Communicator 2007 R2

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