Outlook 2003 cannot open .zip file attachments on a computer that is running Windows 7

SYMPTOMS
When you double-click an attached compressed file that has a .zip file name extension in Microsoft Office Outlook 2003, and you select the Open option, nothing happens.
CAUSE
This problem occurs when the following conditions are true:
  • The Outlook version is Outlook 2003.
  • The operating system is Windows 7.

RESOLUTION
To resolve the issue, use one of the following methods.

Method 1

In the Opening Mail Attachment dialog box, click Save when you are prompted, and then double-click the .zip file to open it.

Method 2

Install a third-party application to open .zip files.


Propiedades

Id. de artículo: 2459011 - Última revisión: 08/16/2011 01:41:00 - Revisión: 2.1

Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Ultimate, Windows 7 Enterprise

  • KB2459011
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