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Outlook for Mac 2011: "An operation on the server timed out. Error code 3259" or "Could not connect to server check your account settings. Error code 3260" when using MSN account

If you try to configure Outlook for Mac to connect to an MSN, you may receive an error message:

An operation on the server timed out. The server may be down, overloaded, or there maybe too much server traffic. 

Could not retrieve mail.

Account name: <Your account name>

Error code: 3259


Could not connect to server check your account settings or make sure you can connect to your network. 

Error code 3260 

The POP settings are not correct.
To configure you MSN account with Outlook for Mac, follow these steps: 

Modify the MSN POP3 account settings

  1. Start Outlook.
  2. Click Tools then select your MSN account.
  3. In the Incoming Server box, type
  4. Change the port to 995
  5. In the Outgoing Server box, type 
  6. Change the port to 587
  7. Click More options.

    Incoming and Outgoing Server settings snapshot
  8. In the Authentication click to choose Use Incoming Server Info. 
  9. Close the window. 
  10. Retry send and receive. 

Article ID: 2459959 - Last Review: 09/03/2013 08:31:00 - Revision: 3.0

  • Microsoft Outlook for Mac 2011
  • dftsdahomeportal KB2459959