Article ID: 2464840 - View products that this article applies to.
When you try to log on to Microsoft Lync online by using Lync 2010, you receive the following message:
However, when you click the link, you are directed to the MSN website instead of the download page for the software that is required to log on to Lync online (Microsoft Online Services Sign-in Assistant).
Note This issue occurs when you have a non-English system locale on the computer that is running Lync 2010.
To fix this problem, install the following cumulative update:
(https://support.microsoft.com/kb/2467763/ )Description of the cumulative update package for Lync 2010: January 2011
To work around this issue, follow these steps:
To change the system locale settings, follow these steps:
Windows Vista or Windows 7
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2464840 - Last Review: January 20, 2011 - Revision: 1.0