Windows 2000 Installs Compaq Armada 7800 56K Flex Modem as a 33K Modem

This article was previously published under Q247225
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SYMPTOMS
When you run Microsoft Windows 2000 Professional on a Compaq Armada 7800 portable computer that has an internal Compaq Series II 56K modem, Windows 2000 Plug and Play incorrectly recognizes the modem as a 33K modem, instead of a 56K modem.
CAUSE
This behavior occurs because when it detects the modem, Windows 2000 Plug and Play installs the Compaq Armada 7000 Series II driver instead of the Compaq Armada 56KB V.90 driver.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000 Professional.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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Article ID: 247225 - Last Review: 10/22/2013 03:18:52 - Revision: 4.1

  • Microsoft Windows 2000 Professional Edition
  • kbnosurvey kbarchive kbbug kbnofix KB247225
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