This article was previously published under Q247930
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You may not be able to install some programs properly from a Terminal Services client session. Attempts to do so may generate an error message similar to:
Setup cannot start or configure program name
The program's installer may require that some files be located on the target computer (the computer that is running Terminal Services) when you are installing programs in a Terminal Services client session.
For example, installing Microsoft SQL Server 7.0 in a Terminal Services client session generates the error message.
To work around this behavior, install the program on the computer that is running Terminal Services.
For other programs in which a local installation is required, you must change the Terminal Services user mode to Install mode. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
248297 Cannot Install BackOffice 4.5 with Terminal Services
For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:
224313 Installing Office 2000 on Windows 2000 Terminal Server
244749 Licenses Required When Using Terminal Services Client Software
243212 Determining the Mode of a Terminal Services Server
221935 Windows 2000 Terminal Server Messenger Service Adaptations
217640 OFF2000: Setup Fails When Installing on Windows Terminal Server