On a computer that is running Microsoft System Center Configuration Manager 2007 Service Pack 2 (SP2), you have the following features:
Software update management
Desired configuration management
However, the following products are not listed as supported platforms for these features:
Windows 7 Service Pack 1 (SP1)
Windows Server 2008 R2 Service Pack 1 (SP1)
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The following list contains prerequisites for the hotfix package:
System Center Configuration Manager 2007 Service Pack 2
You do not have to restart the computer after you apply this hotfix package.
Note You are required to close the ConfigMgr admin console before you install the hotfix package.
This hotfix does not replace a previously released hotfix package.
The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For System Center Configuration Manager 2007 Service Pack 2
To work around this issue, you can do the following:
For software distribution program configurations, on the Requirements tab of the program properties, click to select the This program can run on any platform check box. Then, for configuration item configurations, on the Applicability tab of the configuration item properties, click to select the All Windows Platforms check box.
Note You do not have to apply this update in order to support a client. You must apply this update only if you want to use the SMS Platforms setting for the software distribution, for software update management, and to obtain the desired configuration management features. However, we recommend that you apply this update.
The hotfix package resolves issues in primary site servers and secondary site servers. You have to run the hotfix package on primary site servers and secondary site servers.
Note The following hotfix package can be installed on a System Center Configuration Manager 2007 SP2 site server that is running an x86-based version of an operating system or an x64-based version of an operating system:
Note For more information about how to install System Center Configuration Manager hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:
2477182 System Center Configuration Manager 2007 hotfix installation guidance
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.