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Outlook: Signature Not Inserted When "Send To" Mail Recipient is Used

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q249129
SYMPTOMS
When you compose a message with an attachment by right-clicking the attachment, pointing to Send To, and then clicking Mail Recipient, your signature is not automatically inserted. This occurs even though Outlook is configured to add a signature to new messages by default.

CAUSE
This behavior occurs because the method of composing a message with an attachment that is described in the "Symptoms" section of this article does not use the signature and message format options configured in Outlook. The message is created in plain text format by default.
WORKAROUND
To work around this behavior in Microsoft Outlook 2003:
  1. Right-click the item that you want to send as an attachment from either a folder or on your desktop.
  2. In the New Message (Plain-Text) form, click Format, and then click either HTML or Rich Text.
  3. Click in the message area of this form, click Insert, click Signature, and then click the signature you prefer.
  4. In the To box, type the e-mail address for the recipient, and then click Send.

To work around this behavior in Microsoft Outlook 2007 and Microsoft Outlook 2010:

  1. Right-click the item that you want to send as an attachment from either a folder or on your desktop.
  2. In the New Message (Plain-Text) form, click Format Text, and then click either HTML or Rich Text.
  3. Click in the message area of this form, click Insert, click Signature, and then click the signature you prefer.
  4. In the To box, type the e-mail address for the recipient, and then click Send.

MORE INFORMATION
For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:
2544665 Messages that are created outside Outlook do not include the default Outlook email signature
147142 XCLN: AutoSignatures Not Applied to Out of Office Messages
152963 XCLN: AutoSignature Not Applied on MS Word Editor
Properties

Article ID: 249129 - Last Review: 04/09/2012 23:00:00 - Revision: 5.0

Microsoft Office Outlook 2003, Microsoft Office Outlook 2007, Microsoft Outlook 2010

  • kbprb KB249129
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