No Notification When Recalling Files from Remote Storage Server

This article was previously published under Q249257
This article has been archived. It is offered "as is" and will no longer be updated.
When you recall a file from a Remote Storage Server the Recall in Progress notification box may not be displayed on the client monitor even though the file is eventually recalled.
This issue can occur if there are a large number of clients that have open sessions with the Remote Storage Server. This issue has been reproduced with 42 or more active client sessions.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Note: For Datacenter Server, you need to obtain any service packs or hotfixes from the OEM vendor from which you purchased Datacenter.

Currently, there is no workaround or resolution to this issue. The server's performance is not affected. Files and data continue to be recalled, but the client does not receive notification.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 1.

Article ID: 249257 - Last Review: 10/22/2013 04:28:04 - Revision: 2.2

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
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