OL: Cut, Copy, and Paste Commands Do Not Work in a Custom Form

This article was previously published under Q249319
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In a custom form the Cut, Copy, and Paste commands do not work from the Edit menu.
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix for Outlook 98 should have the following file attributes or later:
   File name     Version   ----------------------   Outllib.dll   8.5.7522   Msoutl85.olb  8.5.7027				
The English-language version of this fix for Outlook 2000 should have the following file attributes or later:
   Date     Time    Version       Size       File name    Platform   ---------------------------------------------------------------   4/24/00  7:10AM  5,308,466  Outllib.dll  i386 				

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
More information

Article ID: 249319 - Last Review: 10/25/2013 22:34:00 - Revision: 3.0

  • Microsoft Outlook 2000 Standard Edition
  • Microsoft Outlook 98 Standard Edition
  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kboffice2000presr2fix KB249319