You cannot use Exchange Control Panel (ECP) to perform a wipe on a mobile phone in a Microsoft Exchange Server 2010 Service Pack 1 (SP1) environment. Additionally, you receive the following exception in the web browser:
Message: $0 is not a function Url: http://<URL>/Scripts/list.js Line: 20
This issue occurs because of an error in the JScript implementation.
To resolve this issue, install the following update rollup:
2579150 Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to perform a wipe on a mobile phone, visit the following Microsoft website: