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You cannot use ECP to perform a wipe on a mobile phone in an Exchange Server 2010 SP1 environment

SYMPTOMS
You cannot use Exchange Control Panel (ECP) to perform a wipe on a mobile phone in a Microsoft Exchange Server 2010 Service Pack 1 (SP1) environment. Additionally, you receive the following exception in the web browser:

Message: $0 is not a function
Url: http://<URL>/Scripts/list.js
Line: 20

CAUSE
This issue occurs because of an error in the JScript implementation.
RESOLUTION
To resolve this issue, install the following update rollup:
2579150 Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about how to perform a wipe on a mobile phone, visit the following Microsoft website:
Properties

Article ID: 2493393 - Last Review: 07/28/2011 03:28:00 - Revision: 3.0

  • Microsoft Exchange Server 2010 Service Pack 1
  • kbqfe kbfix kbsurveynew kbexpertiseinter kbhotfixrollup KB2493393
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