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SharePoint 2010 Ratings Synchronization Timer Job errors in Publishing/Consuming MultiFarm Configuration

Consider the following scenario:

SharePoint 2010 is configured to consume the User Profile Service from a separate SharePoint 2010 farm.

In this scenario, you find errors like the following in the Publishing Farm's ULS log files:

OWSTIMER.EXE (0x1604)                              0x1718  SharePoint Foundation                 General                                       
6t8b       Verbose               Looking up  site http://ConsumingFarm/News/Pages/RatedPage.aspx in the farm SharePoint_Config   f19c8895-b179-4f07-8a5e-e343f3d81fe7

OWSTIMER.EXE (0x1604)                              0x1718  SharePoint Foundation                 General                                       88gr       Verbose               alternateUrl is null           f19c8895-b179-4f07-8a5e-e343f3d81fe7

OWSTIMER.EXE (0x1604)                              0x1718  SharePoint Foundation                 Database                                      tzku       Verbose               ConnectionString: 'Data Source=DBServer\instance;Initial Catalog=SharePoint_Config;Integrated Security=True;Enlist=False;Asynchronous Processing=False;Connect Timeout=15'    ConnectionState: Closed ConnectionTimeout: 15              f19c8895-b179-4f07-8a5e-e343f3d81fe7

OWSTIMER.EXE (0x1604)                              0x1718  SharePoint Foundation                 Topology                                      88gs       Verbose               hostHeaderSiteInfo is null            f19c8895-b179-4f07-8a5e-e343f3d81fe7

OWSTIMER.EXE (0x1604)                              0x1718  SharePoint Foundation                 Topology                                      88gv       Verbose               request is not loopback f19c8895-b179-4f07-8a5e-e343f3d81fe7

OWSTIMER.EXE (0x1604)                              0x1718  SharePoint Server                     Social Data                                   d0rj       Unexpected            RatingSync: Unexpected exception processing http://ConsumingFarm/News/Pages/RatedPage.aspx. Error:System.IO.FileNotFoundException: The Web application at http://ConsumingFarm/News/Pages/RatedPage.aspx could not be found. Verify that you have typed the URL correctly. If the URL should be serving existing content, the system administrator may need to add a new request URL mapping to the intended application.     at Microsoft.SharePoint.SPSite..ctor(SPFarm farm, Uri requestUri, Boolean contextSite, SPUserToken userToken)     at Microsoft.SharePoint.SPSite..ctor(String requestUrl)     at Microsoft.Office.Server.SocialData.SocialRatingManager.PropagateRating(SocialRatingAverage ratingAverage) f19c8895-b179-4f07-8a5e-e343f3d81fe7

These errors are occurring because the http://ConsumingFarm web application does not exist on the Publishing Farm.

In this configuration, it is important to know that the two timer jobs related to Social Ratings run in the following locations:

Social Data Maintenance Job: This must run on the Publishing Farm where the User Profile Service "lives"

Social Rating Synchronization Job: This must run on the Consuming Farm where the Web Applications "live".

NOTE: If the Publishing Farm does not have any user-accessible web applications, you can disable the "Social Rating Synchronization Job" timer job without any problems (on the Publishing Farm, itself).
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2494058 - Last Review: 01/17/2011 14:15:00 - Revision: 3.0

Microsoft SharePoint Server 2010

  • KB2494058