This article describes the Microsoft Office Communicator 2007 R2 issues that are fixed in the update for Communicator 2007 R2 that is dated March, 2011.
This article describes the following items about the update:
The issues that the update fixes.
The prerequisites for installing the update.
Whether you must restart the computer after you install the update.
Whether the update is replaced by any other update.
Whether you must make any registry changes.
The files that the update contains.
Issues that this update fixes
This cumulative update fixes the following issues:
2489816 A user is displayed as another user in Office Communicator 2007 R2
2489823 You hear a loud noise when you call a European PSTN number by using Office Communicator 2007 R2
This update package also fixes the issues that are previously documented in the following Microsoft Knowledge Base articles:
2472478 Messages are misaligned in the conversation window when you use Office Communicator 2007 R2 on a computer that has Internet Explorer 8 installed
2412518 Certain telephone numbers of a user are missing in another user’s Office Communicator 2007 R2 if one of the numbers is updated in Active Directory
2415902 You cannot determine whether another Office Communicator 2007 R2 user supports an audio call or a video call before you start the call
2416298 Office Communicator 2007 R2 prompts you for credentials when retrieving availability data through Exchange Web Services
2447990 Office Communicator 2007 R2 crashes when you have two incoming calls at the same time
2447993 Office Communicator 2007 R2 is unresponsive after you wake up your computer from sleep by using Wake on LAN
2447995 An Office Communicator 2007 R2 user does not receive instant messages from another user
2447997 An Office Communicator 2007 R2 user receives an invite for desktop sharing even though the user has already joined the conference
2448009 An Office Communicator 2007 R2 user is disconnected from a conference when there is a sharing switch
2449138 A hotfix is available to disable certain functions in the Office Communicator 2007 R2 conversation window when you join a Lync 2010 Attendee initiated conference by using Office Communicator 2007 R2
2449140 Audio is unavailable in Office Communicator 2007 R2 after you exit from a RDP session in which the audio is redirected to a remote computer
2449142 A hotfix is available to include the job title and the office location of a contact in the compact delta file in Office Communicator 2007 R2
2449143 Error message when you use Office Communicator 2007 R2 on a computer that is running Office Outlook
2449144 The window focus changes to the conversation window when you are a Remote Call Control enabled user and make a call by using Office Communicator 2007 R2
2449146 The computer screen turns off during a video call in Office Communicator 2007 R2
2449148 A fatal exception occurs when you try to answer a Response Group Service call by using Office Communicator 2007 R2
2252163 Starting Office Communicator 2007 R2 for first time causes additional network traffic
2251520 A distribution group displays incorrect information in Office Communicator 2007 R2 after you change the distribution group name
2251474 Calling an Office Communicator 2007 R2 user fails when you change a matching number in the Company_Phone_Number_Normalization_Rules.txt file
2251473 You cannot send non-English messages continuously in bold, italic or underline font in Office Communicator 2007 R2
2250890 Error message when you send a large file by using Office Communicator R2 and a Office Communications Server server that has the Forefront Security for Office Communications Server component installed
2250113 You cannot input DBCS characters into the password field when you try to log on to office communicator 2007 R2
2231823 An additional delay is caused by Office Communicator 2007 R2 when you put your computer in hibernation or in standby
2268858 The last dialed telephone number for a contact changes to "Communicator Call" after you start Communicator 2007 R2 or Communicator 2007
978164 A conversation window opens unexpectedly when you press ENTER in the Search box in Office Communicator 2007 or Office Communicator 2007 R2
2294484 “Call was terminated on media connectivity failure.” error message when you make an audio or video call that includes a remote Office Communicator user
981412 Conversations in Office Communicator 2007 R2 voice conferences use lots of space in the Conversation History folder in Office Outlook
981410 The contact-id parameter does not work when you add custom commands to Office Communicator 2007 R2 menus
981411 Text is unreadable when you copy the text from an Office SharePoint Server Web site and paste the text into Office Communicator 2007 R2
981413 ";nbsp" is converted to Â when you copy text from Internet Explorer to an Office Communicator 2007 R2 conversation window
981414 Microsoft Office Communicator may no longer make daily synchronize changes to its address book
983215 A blank window opens unexpectedly when you start Office Communicator 2007 R2
971843 Enterprise administrators cannot both set and enforce the Personal Information Manager settings for Outlook Integration to be able to turn off Outlook Integration for Microsoft Office Communicator 2007 R2
972085 Error message when you start Microsoft Office Communicator 2007 R2: "Either there is no default mail client or the current mail client cannot fulfill the message request. Please run Microsoft Office Outlook and set it as the default mail client."
972087 In Communicator 2007 R2 when you use Tanjay to call a user, you hear both the ringing and the audio from the user side
972090 Your voice is discontinuous when you use Microsoft Office Communicator 2007 R2 to make a call on a Windows 7 or a Windows Server 2008 R2-based remote desktop
972091 Error message in Communicator 2007 R2 when you try to join a conference call from Outlook: "Can't open the program because Office Communicator or Office Communications Server Attendant is already running on your windows user account"
971845 The delegate permissions feature in Office Communicator 2007 R2 is unavailable to non-unified communications users
971846 Video frames are not displayed in Office Communicator 2007 R2 on a Windows XP-based computer
972093 Error message when you try to adjust the volume during a call in a Communicator 2007 R2 conversation window on a computer that is running Windows XP: "Cannot adjust the speaker volume"
972097 Error message when distribution group expansion fails in Office Communicator 2007 R2: "Cannot save a local copy of your distribution groups."
972099 A "Meet Now - Invite by Email" HTML e-mail message that is generated by Microsoft Office Communicator 2007 R2 has unreadable text in the message body
972403 Communicator 2007 R2 users may experience network performance issues that are caused by Global address list (GAL) full file download or GAL delta file download
971844 No name appears in Communicator 2007 R2 when a Private Branch Exchange telephone user calls a Communications Server 2007 R2 user
971078 An Automatic Update download is not initiated on a computer that is running Office Communicator 2007 R2 build 3.5.6907.9
968504 Description of the Communicator 2007 R2 update for Microsoft Online Services
968623 You experience one-way audio when LG-Nortel IP8540 or Polycom CX700 phones are used in an Audio Video call on Windows XP
968624 Error events occur when you disconnect a computer that is running Communicator 2007 R2 from the network: "Event ID: 3" or "Event ID: 7"
968625 Description of a hotfix that applies the initial changes for the integration of Office Communicator 2007 R2 and the next version of Office after the Office 2007 release
968628 Communicator 2007 R2 stores the Actual Remote Number (The number that is dialed) for outgoing calls to a remote party
968631 The font in the Conversation window is very small when you run Office Communicator 2007 R2 on a Windows Vista-based computer that has high DPI (120 DPI) with Internet Explorer 8 installed
968632 You cannot click the password field and enter a password when you sign in to Office Communicator 2007 R2
968634 Description of Office Communicator 2007 R2 update to support Polycom roundtable devices
968690 In Office Communicator 2007 R2, User A gets a failure-to-deliver message after sending an IM to User B even though User B receives the message
976045 Error message when you try to add a contact to Outlook in Communicator 2007 R2: "Cannot connect to Microsoft Office Outlook to add a contact because Outlook is not responding"
976046 Hyperlinks are converted to lowercase if you send them in an instant message as text in Communicator 2007 R2
976048 Error message when you log off, restart, or shut down a computer that is running Communicator 2007 R2: "End Program - Communicator"
976050 When you answer an incoming call on a device that uses a simultaneous ring number, Office Communicator 2007 R2 generates a missed call notification
976051 The Communicator 2007 R2 screen freezes intermittently for several seconds when you are in an audio or a video conferencing session
976052 The display name of a contact is unresolved when you send a meeting request in Communicator 2007 R2
976054 Audio skips in Communicator 2007 R2 during Communicator calls or during Public Switched Telephone Network calls on a computer that is running Windows Vista
976985 Some user accounts are locked out when you use Office Communicator 2007 R2
This cumulative update, together with update 969696 and update 969821, fixes the following issue:
971628 When a delegate on behalf of a manager tries to use the Conferencing Add-in for Outlook to schedule a live meeting or to schedule a conference, the delegate's information instead of manager's information displays in the conferencing request unexpectedly
Note To resolve this issue, you must apply update 978564, update 969696, and update 969821.
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
969696 Description of the update for Live Meeting Conferencing Add-in for Outlook: July 2009
969821 Description of the update package for Office Communications Server 2007 R2: July, 2009
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
There are no prerequisites for installing this update package.
You may have to restart the computer if certain dependencies in Microsoft Office Communicator are still running when the update is applied. For example, if you have Microsoft Office Outlook or Microsoft Office Communicator 2007 R2 running when the update is applied, you may have to restart the computer.
Update replacement information
This update replaces the previously released update that is discussed in Microsoft Knowledge Base (KB) article 2291453. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2291453 Description of the cumulative update package for Communicator 2007 R2: November 2010
You do not have to make any changes in the registry to apply this update.
This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to resolve the issues that are listed in this article.
After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates