Article ID: 250547 - View products that this article applies to.
This article was previously published under Q250547
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When you print Hypertext Markup Language (HTML) content with words in italics that also contain accented characters to a newer Printer Control Language (PCL) printer, a carriage return may be used instead of a backspace to print the accented character.
When Internet Explorer attempts to calculate the character width information needed to pass the PCL printer driver for a given font, it incorrectly calculates the width of the character, which causes the carriage return.
To resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/267954/EN-US/ )How to Obtain the Latest Internet Explorer 5.01 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.01 Service Pack 1.
Article ID: 250547 - Last Review: October 20, 2013 - Revision: 4.1