Article ID: 2506326 - View products that this article applies to.
1. Agent Status on the Primary System Center Data Protection Manager 2010 (DPM) server shows as OK for all Agents.
2. The Consistency Check on the Primary DPM server is failing with the following error:
An unexpected error occurred while the job was running. (ID 104 Details: Access is denied (0x80070005))3. Recovery Point creation fails with the following error:
DPM failed to communicate with the protection agent on <Server Name>because access is denied. (ID 42 Details: The target principal name is incorrect (0x80090322))
4. On the Secondary DPM Server, Agent Status for the Primary shows as Unavailable.
In a DPM 2010 primary - secondary configuration, the DPMRA service account on the primary DPM server is changed from local system to a domain user account who is also part of Local Admin group.
To resolve this issue, DPM services should be configured to run using the Local System account on the Primary DPM server.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2506326 - Last Review: February 11, 2011 - Revision: 6.0