Article ID: 2510204 - View products that this article applies to.
When you install Windows Internet Explorer 9 (IE9) or Internet Explorer 10, you may encounter the following symptoms:
The installation may fail with the following error code:
Error code: 0x800f0902
The installation completes successfully, but Internet Explorer menus are displayed in English even though the language of Internet Explorer that you installed is not English.
This behavior can occur when you install Windows 7 Service Pack 1 (SP1), and Internet Explorer at the same time using Windows Update. Microsoft is currently investigating this issue. To work around this issue, follow the steps listed in the Resolution section of this article.
To resolve this issue, install the correct Internet Explorer language pack using the steps listed in Method 1 or Method 2 below. To determine which version of Internet Explorer you have, open Internet Explorer, select the Help menu, and choose About Internet Explorer.
Method1: Install the correct language pack for Internet Explorer using Windows UpdateTo Install the correct language pack for Internet Explorer using Windows Update, follow these steps:
Method 2: Install the correct language pack for Internet Explorer from the Microsoft Download Center
Step 1: Click the link bellow associated with for your operating system and Internet Explorer version.
Internet Explorer 9 for Windows 7 and for Windows Server 2008 R2
Internet Explorer 10 for Windows 7 and Windows Server 2008 R2
Internet Explorer 9 for Windows Vista and for Windows Server 2008
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=be8db385-abfd-4fec-9e1c-1592a5ca3fe9Step 2: If you are running the 32-bit version of Windows, download and install *x86*.msu.
If you are running the 64-bit version of Windows, download and install *x64*.msu.
Note: To determine if you are running the 32-bit or 64-bit version of Windows, click the link below:
Is my PC running the 32-bitor64-bit version of Windows?
For more information about Internet Explorer, or to download Internet Explorer, visit the following Microsoft website:
Article ID: 2510204 - Last Review: June 21, 2014 - Revision: 11.0