Symptoms
When you submit a Health Insurance Portability and Accountability Act (HIPAA) 837 interchange in Microsoft BizTalk Server 2009 or Microsoft BizTalk Server 2010, an X12 997 functional acknowledgement that contains invalid AK3 segments is generated. Additionally, an event that resembles the following is logged in the Application log:
Event Type: Error
Event Source: BizTalk Server 2009
EDI Event Category: None
Event ID: 8116
Description:
Error: 1 (Field level error)
SegmentID: AK3
Position in TS: 7
Data Element ID: AK301
Position in Segment: 1
Data Value: Data value
5: Data element too long
Resolution
Cumulative update information
BizTalk Server 2010
For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2497789 Cumulative update package 1 for BizTalk 2010
The hotfix that resolves this issue is included in Cumulative Update 2 for BizTalk Server 2009.
For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2497794 Cumulative update package 2 for BizTalk Server 2009
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about an X12 997 functional acknowledgement, visit the following MSDN website:
General information about an X12 997 functional acknowledgement
For more information about BizTalk Server hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:
2003907 Information about BizTalk Server hotfixes
