Article ID: 251383 - View products that this article applies to.
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In Windows Explorer or My Computer, when you double-click a Word document with a file name that contains international characters, you receive the following error message and Word does not open the document:
The document name or path is not valid.
Try one or more of the following:
* Check the path to make sure it was typed correctly.
* On the File menu, click Open. Search for the file using this dialog box (<path>\<document name>)
This problem occurs when you open a document that contains international characters that are not in the current Windows system code page, and are therefore not recognized by Microsoft Windows.
For example, this error message occurs when your default country settings are set to "English (US)," and you attempt to open a document with Chinese, Greek, or Serbian (Cyrillic) characters in the file name.
You do not receive this error message when you open a document with German, French, or Swedish special characters, because these languages use the same code page as English.
To work around this problem, use either of the following methods:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.