Article ID: 251404 - View products that this article applies to.
This article was previously published under Q251404
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows Registry
This issue can occur after you visit an NTLM authenticated folder.
Note Microsoft Internet Explorer requires NTLM authentication for all visits after you visit one NTLM authenticated folder.
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this issue from the client side, use Registry Editor (Regedt32.exe) to add a value to the following registry key:
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Internet Settings/Note The above registry key is one path; it has been wrapped for readability.
Add the following registry value:
Value Name: DisableNTLMPreAuthIn addition to the registry key you also need to turn off Enable Integrated Windows Authentication in Internet Explorer. To do this, follow these steps:
Data Type: REG_DWORD
(https://support.microsoft.com/kb/324274/ )How to configure IIS Web site authentication in Windows Server 2003
(https://support.microsoft.com/kb/310344/ )How to configure IIS 5.0 Web site authentication in Windows 2000
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 251404 - Last Review: November 10, 2011 - Revision: 2.0