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SBS 2008: Unable to connect to WSUS 3.0

When you try to connect to the WSUS 3.0 server from the WSUS Console, you may receive the below error message:

Connect to Server - Cannot connect to '<Server Name>'. The server may be using another port or different Secure Sockets Layer setting.

This issue can occur if the Enable-32bit mode is set to true for WSUS Application Pool.
To resolve this issue, follow these steps:

1.) Open IIS Manager

2.) Expand Server Name -> Application Pools

3.) Select the WSUS Application Pool (WsusPool) and click Advanced Settings under the Actions pane.

4.) Change the value for Enable 32-Bit Applications to False.

5.) Run IISRESET /noforce
SBS 2008; WSUS; ApplicationPool; 32bit
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2514204 - Last Review: 03/18/2011 18:29:00 - Revision: 2.0

  • Windows Small Business Server 2008 Premium
  • Windows Small Business Server 2008 Standard
  • KB2514204