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How to fix the Shopping Reports add-in and Internet Explorer 9 incompatibility

SYMPTOMS
The Shopping Reports add-in causes Internet Explorer 9 to stop responding or crash.
RESOLUTION
An update to the Shopping Reports add-in that fixes the compatibility issue is not yet available. 

To resolve this incompatibility, disable the Shopping Reports add-in: 
  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you receive the Shopping Reports add-in incompatibility notification, click Keep it disabled or just ignore the notification.

MORE INFORMATION
For more information about browser add-ins, view these Microsoft websites: 
Properties

Article ID: 2520397 - Last Review: 06/28/2012 04:12:00 - Revision: 2.0

Windows Internet Explorer 9

  • KB2520397
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