This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
You may be unable to connect to an IEEE 1394 High Performance Serial Bus-compliant device, such as a digital camera.
This issue can occur if the Ohci1394.sys Host Controller driver does not retry busy devices enough times.
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC).
Date Time Version Size File name Version -------------------------------------------------------------------- 08-Feb-2000 23:47 126.96.36.1995 38,016 1394bus.sys Windows 98 SE 08-Feb-2000 23:43 188.8.131.525 36,256 Ohci1394.sys Windows 98 SE 17-Nov-2000 19:09 4.90.3001.0 44,240 1394bus.sys Windows Me 17-Nov-2000 19:03 4.90.3003.0 49,840 Ohci1394.sys Windows Me
The following files are available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Microsoft has confirmed that this is a problem in Windows 98 Second Edition.
Devices that communicate using the IEEE 1394 specification can respond to PC requests with a "BusyX" code. In this case, the device is busy, because of hardware limitations or software interactions in early generation of the 1394 chipset.
Support for BusyX retries is defined in IEEE1394-1995 specification and is important for successful computer to 1394 device communications.
For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:
206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes
For additional information about another issue resolved by this update, click the article number below to view the article in the Microsoft Knowledge Base:
252958 High Bandwidth May Not Be Available with 1394 Open Host Controller
For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:
295413 General Information About Windows Millennium Edition Hotfixes