Article ID: 2528753 - View products that this article applies to.
When you try to activate your Office 2010 clients, you cannot activate office 2010 pro plus volume license, and you receive an error: "Microsoft Office Professional Plus 2010 configuration did not complete successfully". You may notice you fail to activate with the following ERROR CODE: 0x80070005.
To resolve this problem, click Start, click Run, and then run the following command from an elevated command prompt:
For Windows Vista, Windows 7, or in Windows Server 2008:
icacls C:\ProgramData\Microsoft\OfficeSoftwareProtectionPlatform /grant "Network Service:(OI)(CI)(R,W,D)" /t
These errors can also indicate a permissions issue with the OfficeSoftwareProtectionPlatform folder. If the Network Service is missing permissions on this folder, you may also receive ERROR CODE: 0x80070005.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2528753 - Last Review: March 25, 2011 - Revision: 1.0