Article ID: 253066 - View products that this article applies to.
This article was previously published under Q253066
Original Equipment Manufacturer (OEM) Support Tools are troubleshooting and development tools provided for Windows NT 4.0-based and Windows 2000-based computers. These tools extend the functionality of existing debugging tools such as a kernel debugger, provide new features upon which new debugging methodologies can be based, and provide development support. This article provides information about these tools, and how to install them.
NOTE: OEM Support Tools Phase 2 Service Release 2 is also available for the following set of users:
(https://support.microsoft.com/kb/254096/EN-US/ )OEM Support Tools Phase 2 Service Release 2 Availability
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
The following OEM Support Tools are available:
Kernel Debugger ExtensionsNOTE: No changes were made to this tool between Phase 3 SR0 and Phase 3 SR2.
A set of debugger extensions that can assist you in the examination and analysis of a wider range of kernel data structures, especially when dealing with crash dumps.
Kernel Memory Space AnalyzerNOTE: This tool was updated in Phase 3 SR2. Please see Starthere.htm for more information. Starthere.htm is available when you unzip the Phase 3 SR2 package per the instructions below.
A heuristics-based kernel memory crash dump analysis tool which is delivered with several different "personalities":
Personality 1Aid to an expert debugger, by identifying and inspecting a broad range of kernel space data items and the relationships among them, and exposing this information through an interactive command-line interface.
Personality 2Identification and analysis of problems based on stop codes, anomalous conditions detected in kernel space, with results presented to the end-user.
Personality 3Similar to personality 2, except that it includes the ability to use and update information about previously seen crashes in a central database.
User Mode Process DumpNOTE: This tool was updated in Phase 3 SR2. Please see Starthere.htm for more information. Starthere.htm is available when you unzip the Phase 3 SR2 package per the instructions below.
A tool that permits users to create Dr. Watson-compatible User.dmp files of any running Win32 process, such as Csrss.exe or Explorer.exe, without invading or debugging them, and without terminating them when debugging is complete. This tool permits manual creation of dump files via the command line or a hot-key, or automatic creation when exceptions occur in monitored processes. The ability to create an on-the-fly "snapshot" dump of a process would permit someone to debug the problem off-line using a Windows debugger.
Kernel Mode to User Mode Process Dump Extraction UtilityNOTE: No changes were made to this tool between Phase 3 SR0 and Phase 3 SR2.
A tool used to extract information from a kernel mode crash dump file about the processes that existed at the time of the crash, and generate user mode process dump files for these processes which can be then debugged by a Windows debugger.
Windows NT File System (NTFS) File Sector Information UtilityNOTE: No changes were made to this tool between Phase 3 SR0 and Phase 3 SR2.
A tool used to dump information about an NTFS volume, and determine which volume and file contains a particular sector.
Driver Verifier and System Information Application Programming Interface (API) WrapperNOTE: No changes were made to this tool between Phase 3 SR0 and Phase 3 SR2.
A .dll file containing wrappers for various functions that are only available via the NtQuerySystemInformation API, and other miscellaneous functionality.
To install the OEM Support Tools:
Download Oem3sr2s.zip now
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Article ID: 253066 - Last Review: February 21, 2007 - Revision: 3.3