You type some text in a Word document in Microsoft Office Word 2007.
You insert comments for the text.
You copy the text that has the comments.
You paste the text into an email message body.
You send the email message.
You open the .msg file in Office Outlook 2007 or Outlook 2010.
In this scenario, the comments for the text are missing in the email message body.
To resolve this issue, apply the following update:
2512785 Description of the Office Word 2007 hotfix package (Word-x-none.msp, Wordconv-x-none.msp): April 26, 2011
Registry key information
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows