OLEXP: HotMail Messages Disappear in Outlook Express Folders

This article was previously published under Q253474
This article has been archived. It is offered "as is" and will no longer be updated.
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SYMPTOMS
When you move e-mail messages into a HotMail sub-folder you created in Outlook Express, the messages may disappear.

You are able to see the messages using the HotMail Web site interface, but not in Outlook Express.
CAUSE
This issue can occur if the sub-folder name contains an ampersand (&) symbol.
RESOLUTION
To resolve this issue, remove the ampersand from the name.
Properties

Article ID: 253474 - Last Review: 02/28/2014 00:30:54 - Revision: 2.1

  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.01 Service Pack 2
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.01 Service Pack 1
  • Microsoft Outlook Express 5.0
  • kbnosurvey kbarchive kbenv kbui kbprb KB253474
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