Article ID: 253820 - View products that this article applies to.
This article was previously published under Q253820
This article has been archived. It is offered "as is" and will no longer be updated.
When you log off of your Windows 2000-based computer, you may receive an error message that indicates that your user profile cannot be unloaded. You may also receive the following event in the event log:
Type : Error
Event Id : 1000
Description : Windows cannot unload your registry file. If you have a roaming profile, your settings are not replicated. Contact your administrator.
Detail: Access is denied
This problem can occur if a handle to a registry key is not closed correctly. This can occur when you use Microsoft Internet Explorer to view a Web site that requires the use of client-side certificates.
To resolve this problem, obtain the latest service pack for Internet Explorer version 5.01 or Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/267954/EN-US/ )How to Obtain the Latest Internet Explorer 5.01 Service Pack
(https://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
This problem was first corrected in Windows 2000 Service Pack 1 and Internet Explorer 5.01 Service Pack 1.
Article ID: 253820 - Last Review: October 20, 2013 - Revision: 3.3