Article ID: 254490 - View products that this article applies to.
This article was previously published under Q254490
If this article does not describe the invalid page fault error message that you are receiving, view the following Microsoft Web site to view more articles that describe invalid page fault error messages in Internet Explorer:
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When you attempt to open Internet Explorer, you may receive the following error message:
Iexplore caused an invalid page fault in module Urlmon.dll.
This behavior can occur if there are multiple entries for QuickView Plus in the registry.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To resolve this behavior, remove all but one of the QuickView Plus entries from the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\InternetSettings\Accepted DocumentsNOTE: In some cases, there may be only one QuickView Plus entry in the registry. Removing the entry should also resolve the behavior.
Article ID: 254490 - Last Review: January 27, 2007 - Revision: 4.3
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.