XADM: Rules Do Not Work When Using Custom Recipient from the Global Address List
This article was previously published under Q254800
This article has been archived. It is offered "as is" and will no longer be updated.
When you create a rule in Microsoft Outlook 2000 to process new e-mail messages from a custom global address list recipient (SMTP) that is not in the organization and you configure the rule to forward the e-mail messages to another custom global address list recipient (SMTP) that is not in the organization, the rule does not work and Event ID 1033 is written to the application log.
When you create the rule the information store uses the Distinguished Name (DN) internally to compare the addresses, instead of both the SMTP proxy address and the DN.
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service PackThe following files are available for download from the MicrosoftDownload Center:
119591 How to Obtain Microsoft Support Files from Online ServicesMicrosoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Microsoft has confirmed that this is a problem in Exchange Server 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
gal fire fired
Article ID: 254800 - Last Review: 10/20/2013 17:33:11 - Revision: 4.2
Microsoft Exchange Server 5.5 Standard Edition
- kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbgraphxlinkcritical kbnetwork kbqfe KB254800