Article ID: 255266 - View products that this article applies to.
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If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
(https://support.microsoft.com/kb/315854/EN-US/ )Windows 98 and Windows Me Error Message Resource Center
When you press CAPS LOCK or BACKSPACE, you may receive the following error message:
A Fatal Exception 06 has occurred at 0000:00000017
This issue can occur if you have a Hewlett-Packard ScanJet 5100C/5200C scanner installed, and a Hewlett-Packard DeskJet 970 printer is attached to the parallel port on the scanner.
To resolve the problem, perform the following steps:
For additional information about this issue, please view the following Hewlett-Packard Web site:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=bps03577&cc=uk&lc=en&dlc=en&dlc=en&lang=enMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.