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You cannot use the GetItem operation in EWS to retrieve properties of an email message in an Exchange Server 2010 environment

SYMPTOMS
Consider the following scenario:
  • You use the GetItem operation in Exchange Web Services (EWS) to retrieve properties of an email message in a Microsoft Exchange Server 2010 environment.
  • The email message item has an attachment.

In this scenario, the GetItem operation fails.
CAUSE
This issue occurs because EWS incorrectly adds a ContentID field of the attachment two times to the returned XML. Therefore, the XML schema validation fails.
RESOLUTION
To resolve this issue, install the following update rollup:
2582113 Description of Update Rollup 5 for Exchange Server 2010 Service Pack 1
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about the GetItem operation, visit the following MSDN website:

General information about the GetItem operation

For more information about Exchange Web Services XML elements, visit the following MSDN website:

General information about Exchange Web Services XML elements
Properties

Article ID: 2555800 - Last Review: 08/24/2011 02:24:00 - Revision: 1.0

Microsoft Exchange Server 2010 Service Pack 1, Microsoft Exchange Server 2010 Enterprise, Microsoft Exchange Server 2010 Standard

  • kbqfe kbfix kbexpertiseinter kbsurveynew KB2555800
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