Acer TravelMate 513T Hangs During Upgrade to Windows Me

This article was previously published under Q255663
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you upgrade your Acer TravelMate 513T laptop computer from Microsoft Windows 98 Second Edition to Windows Millennium Edition (Me), the computer may stop responding (hang) when there is 13 minutes remaining in the upgrade process (this is when Plug and Play detection takes place).
CAUSE
This behavior can occur if the computer's BIOS is dated before 12/25/99.
RESOLUTION
To resolve this issue, obtain the latest BIOS update from Acer, and then run Windows Me Setup again.
Properties

Article ID: 255663 - Last Review: 10/20/2013 17:47:48 - Revision: 1.2

  • Microsoft Windows Millennium Edition
  • kbnosurvey kbarchive kbhardware kbprb kbsetup KB255663
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