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This article describes methods for recovering data that was encrypted with the Encrypting File System (EFS) if the private key for the user who encrypted the files is lost or destroyed.
If your computer is a member of a Windows 2000-based domain and you encrypted the files by using a domain user account, your encrypted files can be recovered by the EFS Recovery Agent for your domain. There are two methods for determining who the Recovery Agent is:
Contact your system administrator.
If you have access to the Microsoft Windows 2000 Resource Kit, you can use the Efsinfo utility to determine who the designated Recovery Agent is for a given file or set of files.For additional information about the Efsinfo tool, click the article number below to view the article in the Microsoft Knowledge Base:
243026 Using Efsinfo.exe to Determine Information About Encrypted Files
If your computer is not a member of a Windows 2000-based domain (it is a stand-alone server or a member of a Microsoft Windows NT 4.0-based domain), your local, built-in Administrator account may be the designated Recovery Agent for any users of your computer. To be able to recover encrypted information on a computer in this case, you must have backed up the Recovery Agent's private key before the loss of the key. For more information about using EFS and backing up and restoring the Recovery Agent's private key, see the following articles in the Microsoft Knowledge Base: