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How to fix the Internet Explorer 9 compatibility problem with the TextHelp BrowseAloud 3 add-on

SUMMARY
The TextHelp BrowseAloud add-on will cause Internet Explorer 9 to stop responding or terminate unexpectedly.


RESOLUTION
The add-on which is causing the compatibility issue is no longer required by BrowseAloud and can be disabled. 

You can disable the TextHelp BrowseAloud add-on by following these steps: 
  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you receive the TextHelp BrowseAloud add-on incompatibility notification, click Keep it disabled or ignore the notification.
MORE INFORMATION
For more information about browser add-ons, visit the following Microsoft websites: The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
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Article ID: 2561712 - Last Review: 06/22/2011 23:59:00 - Revision: 6.0

  • Windows Internet Explorer 9
  • kbprb kbexpertisebeginner kbsurveynew KB2561712
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