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How to Upgrade to Microsoft Dynamics CRM 2011 from Microsoft CRM 3.0 or Microsoft CRM 1.2

Symptoms
If you are using Microsoft CRM 1.2 or Microsoft CRM 3.0 you are unable to upgrade directly to Microsoft Dynamics CRM 2011.
Cause
In order to upgrade to Microsoft Dynamics CRM 2011 you need to upgrade to Microsoft Dynamics CRM 4.0 and then upgrade to Microsoft Dynamics CRM 2011.
Resolution
If you are using Microsoft CRM 3.0 then you need to upgrade to Microsoft Dynamics CRM 4.0 first.

The Microsoft Dynamics CRM 4.0 Installation media can be found here:

http://www.microsoft.com/download/en/details.aspx?id=12005


More information
Refer to the Implementation Guide for more information on upgrading.
http://www.microsoft.com/download/en/details.aspx?id=3621
Properties

Article ID: 2568685 - Last Review: 01/16/2013 02:37:00 - Revision: 2.0

Microsoft Dynamics CRM 3.0, Microsoft Dynamics CRM 4.0

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