Article ID: 257301 - View products that this article applies to.
This article was previously published under Q257301
This article has been archived. It is offered "as is" and will no longer be updated.
Unsaved user files in the local cache may be deleted without notice or warning and without any chance for you to interact and save the files.
This behavior occurs because of a code defect in the Cscui.dll file.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in Windows 2000.
This problem was first corrected in Windows 2000 Service Pack 1.