This article was previously published under Q257309
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When you run multiple Microsoft Exchange 2000 Server Virtual Machines (VMs) in a clustered environment, and you have message tracking enabled for both VMs, the tracking information for both VMs may be written to the log of only one of the VMs, even though each VM should have a set of exclusive tracking logs.
This problem can occur if there is incorrect data in the NetbiosSmb transport. There is only one NetbiosSmb endpoint for all adapters in the computer. When the server is bound to a new transport, the server is implicitly bound to the NetbiosSmb transport. When that transport is deleted, any sessions that use the regular Netbt transport are destroyed. However, sessions that are connected through the NetbiosSmb transport are not destroyed, therefore the RPC binding call to write the message tracking logs always gets the same VM and writes tracking data to one set of logs for both VMs.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 1.
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes