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You cannot view the message delivery report of a signed email message by using Outlook or OWA in an Exchange Server 2010 environment

SYMPTOMS
When you send a signed email message in a Microsoft Exchange Server 2010 environment, you cannot view the message delivery report by using Microsoft Office Outlook or Microsoft Outlook Web App (OWA). Additionally, you receive the following error message on the Delivery Reports page:
Delivery Reports don’t support tracking messages of this type.

CAUSE
This issue occurs because the delivery report does not support the IPM.Note.SMIME.MultipartSigned message class.


RESOLUTION
To resolve this issue, install the following update rollup:
2645995 Description of Update Rollup 1 for Exchange Server 2010 Service Pack 2

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about the MessageClass element, visit the following Microsoft website:
Properties

Article ID: 2579982 - Last Review: 02/13/2012 18:55:00 - Revision: 1.0

  • Microsoft Exchange Server 2010 Service Pack 2
  • kbqfe kbfix kbexpertiseinter kbsurveynew KB2579982
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