Article ID: 258019 - View products that this article applies to.
This article was previously published under Q258019
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Your Windows 2000-based Domain Name System (DNS) server may generate an "access violation" error and cease to function after it receives a dynamic update.
This behavior can occur if a CNAME is in conflict with the A record, causing the access violation.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Windows 2000 Service Pack 1.
The problem occurs only if the following sequence of events and conditions occurs: