Article ID: 258073 - View products that this article applies to.
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When you attempt to use zone files with Unicode strings, the DNS Server service may stop and one of the following error messages may be displayed:
Event ID 4097: The application Dns.exe, generated an application error. The error occurred on date. The exception generated was c0000008 at address 0102499E.
NOTE: This error message occurs only if Dr. Watson is started.
Event ID 7031: The DNS Server service terminated unexpectedly. It has done this x time(s). The following corrective action will be taken in 0 milliseconds: No Action.
This behavior occurs because Microsoft DNS Server does not support zone files saved in Unicode format.
To work around this behavior, do not type Unicode entries into the zone file. Instead, type Unicode entries in the DNS graphical user interface (GUI).
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.
This problem was first corrected in Windows 2000 Service Pack 1.
Article ID: 258073 - Last Review: October 20, 2013 - Revision: 3.2