You have multiple volumes on a computer that is running Windows Server 2008 or Windows Storage Server 2008.
One of the volumes is a large-size data volume.
You try to use Volume Shadow Copy Service (VSS) to create VSS backups of multiple volumes.
In this scenario, the volume shadow copy operations fail. Additionally, you receive a "VSS_E_PROVIDER_VETO" error message.
Note This issue does not occur if you create a VSS backup of a single volume.
This issue occurs because the Volsnap.sys driver file cannot create the difference area on a volume that is larger than 16 terabytes (TB) during concurrent volume shadow copy operations.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
To apply this hotfix, you must be running Windows Server 2008 Service Pack 2 (SP2) or Windows Storage Server 2008 Service Pack 2 (SP2).
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008
To use the hotfix in this package, you do not have to make any changes to the registry.
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
6.0.600 2. 22xxx
Windows Server 2008
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
For all supported x64-based versions of Windows Server 2008
For all supported IA-64-based versions of Windows Server 2008
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
If you use Distributed File System Replication (DFSR) service in the scenario that is described in the "Symptoms" section, you cannot back up the System State data. This is because all DFSR roots are part of the System State data. Therefore, all DFSR volumes are backed up at the same time.
For more information about VSS backup and restore, visit the following Microsoft website:
Windows Server 2008 Datacenter, Windows Server 2008 Datacenter without Hyper-V, Windows Server 2008 Enterprise, Windows Server 2008 Enterprise without Hyper-V, Windows Server 2008 for Itanium-Based Systems, Windows Server 2008 Foundation, Windows Server 2008 Standard, Windows Server 2008 Standard without Hyper-V, Windows Storage Server 2008 Basic, Windows Storage Server 2008 Basic 32-bit, Windows Storage Server 2008 Basic Embedded, Windows Storage Server 2008 Basic Embedded 32-bit, Windows Storage Server 2008 Enterprise, Windows Storage Server 2008 Enterprise Embedded, Windows Storage Server 2008 Standard, Windows Storage Server 2008 Standard Embedded, Windows Storage Server 2008 Workgroup, Windows Storage Server 2008 Workgroup Embedded, Windows Web Server 2008