Article ID: 258281 - View products that this article applies to.
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Programs that retrieve disk geometry information may show that very small SCSI disks have zero cylinders. If such a disk does not already have a signature, you cannot perform operations on the disk by using Logical Disk Manager.
In general, Windows 2000 obtains disk geometry information for SCSI disks from the BIOS of the SCSI adapter for the disk. If the SCSI adapter BIOS is not enabled, Windows 2000 cannot obtain geometry information in this way and assumes that there are 255 heads and 63 sectors per track. Windows 2000 then computes the number of cylinders necessary to represent the entire disk based on the total number of sectors, rounding down to the nearest whole cylinder. If there are fewer than 16,065 total sectors (63 * 255), this computation results in the disk having less than 1 cylinder with this geometry. Because fractional cylinders are not permitted, rounding down results in zero whole cylinders available on such a disk. 16,065 sectors corresponds to a disk size of about 8 MB, so any disk that is smaller than about 8 MB seems to have zero cylinders if BIOS geometry information is not available to the operating system.
Microsoft Windows NT 4.0 performs the same kind of computation when geometry information is not available, but uses smaller default values for the number of heads (64) and sectors per track (32). Because of its smaller default head and sector counts, Windows NT 4.0 does not yield a zero-cylinder disk unless the disk is smaller than 1 MB.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910The English version of this fix should have the following file attributes or later:
(https://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Date Time Version Size File name -------------------------------------------------------- 04/11/2000 03:12p 5.00.2195.2031 33,680 Classpnp.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
A disk's geometry is the number of cylinders, sectors per track, and tracks (or heads) a disk has. The actual geometry of modern disks is usually not relevant to an operating system such as Windows 2000. Instead, for most purposes, Windows 2000 treats disks like a linear array of sectors; geometry information is used only when it is needed for support of older programs.
Although the geometry information is used primarily for older programs and does not for most purposes affect Windows 2000, the code that writes partition tables and signatures on basic disks does so by referring to the disk geometry. Partitions that are created on basic disks are always aligned with the start of a cylinder. Therefore, you cannot create a partition on a disk with zero cylinders. The code that is used to write signatures on disks is the same code that is used to partition disks. Therefore, to write a signature on a basic disk, that disk must have at least one cylinder. Disks with zero cylinders are prevented from being partitioned or having signatures written. Dynamic disks do not have this limitation. The fix for this problem involves using an alternate geometry for small disks that ensures that disks will always have at least one cylinder.
Because of the way in which disk geometry is handled by Windows NT 4.0 and Windows 2000, disk geometry may seem to change on a particular disk. There are three general situations in which the geometry of a disk might seem to change:
Windows NT 4.0 and Windows 2000 use the geometry information in two situations:
Note Be aware of the following problem that may occur when you upgrade from Windows NT to Windows 2000 and later:
(https://support.microsoft.com/kb/323231/EN-US/ )Logical Disk Partitions Are Lost or Damaged After You Upgrade from Windows NT 4.0 to Windows 2000
Article ID: 258281 - Last Review: October 20, 2013 - Revision: 3.4